SELAMAT DATANG ! WELCOME !

Ladies and gentlemen,

With this blog, I sincerely hope that everyone can contribute and update the information about Malaysia put up here.

For fellow tour guides: Your valuable experiences will very much appreciated if you can share your own experiences and contribute valuable information here.

For future tour guides: Its always in my mind that I hope I can share these information with all of you. Its always in my principle that when we share, we learn and grow as it goes.

For my SUPER VIP TOURISTS ( whom I call friends ): Your contribution here will definitely motivate us to improve our services to all the future SUPER VIP TOURISTS in Malaysia. Its always the hope of tour guides that you will past the words of mouth how beautiful Malaysia is to all future SUPER VIP TOURISTS.

For fellow bloggers: Your valuable suggestions and contributions will also very much appreciated. I hope that with blog, your future travel to Malaysia will be a very much happy and pleasant one.

TERIMAKASIH...
Posted by Chua Eng Han

Thursday, July 30, 2009

Chinese Marriage

Keeping traditional wedding alive

Modern one-stop wedding shops serve to keep old Chinese customs alive.

RED is regarded an auspicious colour for weddings but you’d be hardpressed to find Chinese couples dressed in the traditional red kwa (Chinese wedding attire) these days.

Many young Chinese couples have done away with old customs such as distributing pre-wedding gifts like ka lui pang (wedding biscuits) and the roasted suckling pig. At the wedding reception, many of the guests may be dressed in elegant little black dresses. The venue will more likely be a five-star hotel or even a garden party rather than a crowded and noisy Chinese restaurant.
At most, just to please the old folks, a tea ceremony would be held. In fact, much of the wedding paraphernalia and practices are passed down the generations, and along the way, much of the significance of why they exist in the first place, are forgotten.


Old custom: A traditional Chinese wedding requires a lot of effort and planning.


If you want to follow the old ways, a traditional Chinese wedding begins weeks before the actual day, from the meeting of the in-laws to the exchange of customary gifts, as well as the rituals to be followed leading up to the eve and on the wedding day, along with all the accessories that must be bought in preparation for the wedding.


It takes a lot of effort and planning, which may explain why some couples choose to do away with old customs. For those who want to adhere to tradition, there are shops like those along Petaling Street or Jalan Ipoh in Kuala Lumpur, for example, which stock up on Chinese wedding products. Unfortunately, not many of the shop operators are able to explain why such items are necessary.


It can also be an exhausting affair, traipsing from shop to shop to find the appropriate items. Some shops, however, have evolved with the times, becoming one-stop centres that provide wedding planning services, along with all the colourful red paraphernalia, in comfortable air-conditioned settings.


Winnie Wong showing life-size wooden red clogs and miniature clogs which are symbolic gifts during a Chinese wedding.


One such outlet is Cadeau Souvenirs located at The Atria Shopping Centre in Petaling Jaya, Selangor. Opened last December, the shop offers knick-knacks such as red paper cuttings, ang pows, keychain clogs, pillows and bedsheets, ceramic wedding dolls, gift baskets, and even incense paper and jossticks for ancestral worship.


What’s more encouraging is that proprietor Winnie Wong, an ex-wedding planner, is thoroughly familiar with Chinese customs and can explain the significance of the individual items. This way, you can decide for yourself what’s necessary and what should be relegated to the backwaters of history.


On the day of this interview, a Chinese woman walked in, desperate for Wong’s advice.
“My son is getting married to a Malay girl tomorrow and I need to buy prayer items to thank the house gods,” she confided in Wong. She left a satisfied customer as she got what she wanted, relieved that her last minute shopping was done.


A blushing bride arriving in a sedan chair. Such wedding dolls are favoured as a decorative item for the bridal chamber.


Two hours later, two women arrived with a little boy in tow.


“I’m accompanying my prospective daughter-in-law who is making early wedding plans because her parents are in Sarikei (Sarawak),” explained housewife Chan Yoke Pau, 57.
Music teacher Annie Wong, 28, had planned to get married during the school holidays but Chinese restaurants are fully booked up to this October. Hence, she set a date for next January.
The women enquired about tea sets and other necessary items including the red doorway cloth.
Chan admitted that she had forgotten what was required for a wedding. She wanted to keep the rites simple but was keen about observing certain rites.


A pair of ‘symbolic’ poultry to replace the live chicken usually given in a Chinese wedding.


“My mother-in-law broke a tea cup from a new tea set without my knowledge. To avoid any inauspicious implications, she replaced it with an entirely new tea set before the wedding. Later, I found parts of a broken tea cup under my bed,” recalled an amused Chan.


Wong explained that most wedding items should be provided by the bride since she gets a dowry. The tea set (char kwai) is a wedding must-have.


“It signifies that the bride is bringing luck into the groom’s household. Customarily, the tea ceremony is held to pay respects to the elders and has a connotation of water or sui which the Chinese take to mean luck,” she says.


Next comes a pair of bowls (yee sik woon in Cantonese) complete with spoons and chopsticks. This symbolises “a good livelihood” for the groom. Bowls with peony flowers, mandarin ducks or dragon and phoenix are popular choices. Annie also asked about gifts for the groom and was told to buy the red doorway banner, dragon-phoenix candles and 36 fruits.


“As your in-laws are outstation, it would be better to get the fruits in Sarawak closer to the day. Buy any seasonal fruits except the pear as the Chinese homonyn for pear, lei, is associated with divorce (lei fun),” advises Wong.


“For the roast pig and a pair of live chickens, you can substitute these with ang pow packets for the bride’s family so that they can buy these gifts themselves rather than lug them on the plane.”


Wong sells special ang pow packets with Chinese characters to denote what the token money is for, such as roast pig, poultry, wine and other gifts.


Wherever possible, she tries to convince young couples to uphold traditions.


During traditional Chinese weddings, the table lamp for the bridal chamber is also deemed compulsory. In the past, a kerosene lamp was used and it had to be kept continuously lit for three days and three nights. The flame is kept alive in the wish that this year is the wedding feast (hei chow) and next year, would be the full moon celebration (moon yit chow). The household is also kept brightly lit to activate the flow of qi (energy) for auspiciousness.


These days, however, modern couples can buy electrical table lamps for the bridal room to avoid possibly causing a fire.


Red wooden clogs were also very much a part of Chinese wedding paraphernalia as they were accompanied with the phrase poh poh koh sing (Cantonese, which translates loosely as “may every step be accompanied by prosperity”). Nowadays, these are represented in the form of keychain clogs or even fridge magnets, which are no more than clever marketing ploys to implore the young to observe old customs. Some miniature clogs even come with zodiac signs of the newlyweds. Some traditional Chinese parents insist on giving the Offspring Bucket (chee sin toong in Cantonese which comprises basin, mug, spitoon, tea tray and baby’s bathtub) as it symbolises blessing the couple with children.

From : The Star 29th July 2009

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MY POINT OF VIEW:

In my own opinion, it is very important as a tour guide in Malaysia, we should know the various racial marriage ceremony as Malaysia is a multi racial country. We should be able to give good commentary on the various stages of the marriage ceremony held for each race. Guests will be surprised on how knowledgeable we are.

In my experience as a trainer and also examiner, I usually encounter the tour guide or exam candidate is only well verse on his/her own race wedding ceremony. It is my hope that the tour guide will do more research on this topic.

My suggestion is that if we are invited for a wedding dinner or ceremonial, make an effort to attend on the various race wedding ceremony. I am sure when you are there, you will have a good participation and understanding of the whole wedding ceremony.


“My sister refused the Offspring Bucket during her marriage. Now in her 40s, she is still childless,” related a housewife in her 50s.
Other practices include sprinkling dried fruits and nuts on the bridal bed to bless the happy couple with many children and grandchildren.
The modern variation offers small pouches of prepacked fruits and nuts for this purpose, saving you the trouble of going to the dried foodstuff or sundry shop. Even live chickens (tai loh kai) can be substituted with a pair of fake ones!
In the past, a pair of chickens would be placed under the bridal bed. Then, every effort is being made to scare the chickens out. If the rooster comes out from under the bed, then a male offspring is predicted for the married couple. So far, no one can verify the accuracy of this prediction and plastic chickens won’t be much help in this department!
Traditionalists may insist on a “hairdressing ceremony” (seong tao), regarded as “a rite of passage” prior to the nuptial. This is usually carried out at midnight on the eve of the wedding by a woman (who has a living spouse) who has a happy family to denote auspiciousness.
Items for the ceremony include a ruler, a bunch of red threads and a mirror (plus a handkerchief for the bride’s side). The woman who combs the bride or bridegroom’s hair can also be his or her own mother (or any elder), if she fits the bill.
If the groom-to-be observes a hairdressing ceremony on the wedding day (after midnight), the bride-to-be must also perform this rite. If he chooses not to have this ceremony, the couple will drop this ceremony entirely.
The ritual marks the passing of a child into adulthood and is regarded as a must as it is symbolic of “offering prayers to Heaven, Earth and Mankind to ask for blessings for a lasting marriage.” Even so, such prayers are no guarantee that the marriage will last.
Many age old customs are no longer em-ployed in today’s modern Chinese weddings and Wong’s enterprise is one way to keep these practices alive. Even though many of the products offered in one-stop shops like hers seem like marketing gimmicks more than anything else, at least it’s one avenue where the next generation can incorporate old world customs into modern weddings.

From : The Star 29th July 2009

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Wedding taboos
By MAJORIE CHIEW
IN Western society, June weddings are popular. The practice was believed to be influenced by the Romans who favoured weddings on that month. Apparently, the month of June was dedicated to the observance of Juno, the Roman goddess of marriage.
Traditional Chinese on the other hand, don’t like holding weddings on the sixth lunar month because they believe that such weddings will not last. An old Chinese adage says that such marriage equates to “a half-year marriage” (poon nin chai in Cantonese).
Two other taboo months are the seventh lunar month (the Ghost Month) and the fourth lunar month (Qing Ming). Weddings are avoided during these inauspicious months owing to the belief of spirits roaming the earth.
During a wedding, the Chinese also have many superstitions and taboo practices.
According to Winnie Wong, proprietor of Cadeau Souvenirs, guests are not allowed to use hand fans on a hot day. It is taboo because it signifies the separation of the couple.
After the wedding banquet, it is taboo to say the words “see you again” to the newly-weds, as this would imply a second marriage.
On the wedding day, the bride is prohibited from wearing a dress with pockets as some Chinese deem it as “siphoning out the wealth luck from the bride’s home”.
When a wedding car passes another wedding car, it is said that both the new couple’s bliss can be eliminated. To save the situation, the tai kum chea (bridal chaperone) must promptly announce: “Nothing is taboo.”
When the bride enters the bridegroom’s house, she must not step on the threshold but walk across it. The bride should not to step on the bridegroom’s shoe as it signifies humiliating him.
Within the first four months after the wedding, the newly-weds are not allowed to attend any weddings and funerals. These days, the wedding couple is not supposed to attending such functions one month before and one month after their nuptial to avoid courting bad luck.

Wednesday, July 15, 2009

When Is The Best Time To Visit Malaysia???

Throughout my profession, I have been asked by tourists when is the BEST time to visit Malaysia...so here I would like to share with you with my own opinion when should be the best time to visit Malaysia.

First of all, before visiting Malaysia, one has to know what are the reasons or motives of visiting Malaysia. This is because the tourists can have various reasons for visiting Malaysia.

For those eco tourists enthusiasts, please be well aware that it is not suitable to visit Malaysia during the monsoon season. Malaysia's monsoon season is usually from November till February.

Even though Malaysia is well known for its wetness, but the monsoon season is the wettest of all. It rains so heavily that usually the north east of Malaysia ( Terengganu and Kelantan ) is flooded.

For those who are interested to go for diving, please be well aware that those islands at the north east of Malaysia, namely Pulau Redang, Pulau Perhentian, Pulau Kapas, Pulau Lang Tengah, etc. are closed due to the monsoon season.

Other than the monsoon season, any time is the best time to visit Malaysia.

But please don't misunderstand that during the monsoon season is not suitable to visit other parts of Malaysia. As I have mentioned, it depends on the reasons for you to visit Malaysia. If you are visitting Malaysia for the sake of enjoying Malaysia, then of course ANY TIME IS BEST TIME TO VISIT MALAYSIA.

But then, for the shopaholics and fruit connoisseurs, the best time to visit Malaysia is always during the month of July and August.

For the shopaholics, the annual Malaysia mega sales is held during this time. All shopping complexes throughout the country will organise crazy sales during this time of the year. Unbelievable prices for clothings, electronical products, etc can be bought.

As for the fruit lovers, it is the Malaysia fruit season of the year. Every where you go in Malaysia, you will bound into fruit stalls selling variety of local fruits. One of the best durian species, Mau San Wang ( in Mandarin, and if translated in English it means King cat of the hill ) is at its cheapest price during this time of the year. During the normal season, this durian price can fetch up to RM42.00 per kilo. But during the fruit season, its usually at RM18.00 per kilo. One can even buy mangosteen at RM10 for 3 kilograms.

As for divers, those who go for diving at the north east Malaysia reported that the whales and dolphins can be seen during this time of the year. Last month ( June ), when we went for our company trip to Langkawi, we saw a school of dolphins swimming around. This is indeed an unforgettable experience!!!

Saturday, July 11, 2009

Tour Guide's Job Satisfaction And Achievements

As a tour guide, have you ever wonder what is your utmost job satisfaction?

When I posted some questions to my fellow tour guides, these are few of the reasons given by them.
1) When seeing that the tourists are happy.
2) The tourists are safe.
3) The tourists have a full knowledge of our country.
4) Spent every single cents they have in Malaysia.

But when I posted this question to the tourists, they will most likely said when I see that they are happy, I will be happy with my job.

After recieving a group of tourists, I will always inform them that it is my responsible and very important to see that they are happy coming into Malaysia and till the very last day of their departure, I will assure that they will be happily going back with great memory of Malaysia.

As a tour guide, we are not like any artists. Whenever an artist finished off his art, he can see it and appreciate it. So, as a tour guide what is our job achievements and satisfactions?

The job title for a tour guide will stick to the person for the whole life. There is no such thing as promotion of title.

The income of a tour guide has been stagnant for almost 10years. A tour guide's fee in Malaysia is only RM150 per day. But at times, we have to work more than 12hours a day.

So, what is the job satisfaction and achievements of a tour guide?

Recently, I recieved 2 emails from my tourists. The comments that they gave to me is of course my job satisfaction. One of the mail is the link as listed:

And here is a copy and pasted email from one of the tourists: http://www.randomthoughtz.com/2009/06/malaysia/

Dear Mr. Chua: I reteurned to Delhi on 21st June after a nice tour of Malayasia and Singapore. I am thankful to you for all your help and excellent guidance given to us during our trip. I was very pleased to notice how proud you are to be a citizen of Malayasia. I was very impreessed with your knowledge of Malayasian socail life, history and culture. Our visit to Malayasia, because of you help was the highlight of our tour. Because of the time spent with you I would like to visit Malayasia again. In case you happen to come to Delhi, please let me know. My Mobile No. is 9810502044. I live very close to New Del;hi Airport. I am planning a 4 week trip starting August 24 to Europe mainly to UK and Spain. Mr. and Mrs Lal join me to convey their thankfulness to you as well. With regards. B P Singh

As for me, whenever I recieved great gratitudes like this is my real achievements and accomplishments.

Towards the end of the tour, you as the tour guide will automatically know that you have done well with your job because from the facial expression of the tourists tells it all.

And of course, certain tourist like Mr. Singh will certainly give us some tokens as appreciation for our job well done...

Tuesday, July 7, 2009

Cost of Drink Driving Tourists To Other Places

Cost of drink driving tourists to other places

By K.P.WARAN

One of the main draws of Malaysia is its great food and beverage sector. But the country stands to lose tourists to neighbouring rivals if it does not relook the price structure, especially for alcoholic beverages.

MALAYSIA’S culinary attractions have long been a hot topic of discussion among locals and foreigners alike.

Ask Malaysians what they miss most when they are overseas and they will most likely reply “the food”. Ask foreigners what they enjoy most when they visit and they’ll also probably say: “the food”.

Statistics from Tourism Malaysia show that last year, tourists spent a whopping RM8.77bil on food and beverage, the third highest tourism sector to rake in the ringgit after accommodation and shopping. The F&B sector last year saw a 5.2% growth on the RM8.34bil spent in 2007, thanks largely to the culinary accomplishments of both local and foreign chefs.

Tourism Minister Datuk Dr Ng Yen Yen recently announced that a total of 20 million tourists are targeted to arrive this year, down from 22 million last year. One of her strategies to raise tourism revenue is to make them stay longer and spend more money here, including on food and beverage.

With the slowdown of the global economy and with the expected decrease in overseas visitors, the need to focus on tourists who are willing to spend more money in the country cannot be underscored.

Newly-appointed Tourism Malaysia chairman Datuk Dr Victor Wee Eng Lye is quick to admit that fine dining – involving both local cuisines and international fare – has a lot of potential for growth and the sector has always been one of the priority promotion areas. The former secretary-general of the ministry said activities involving promotion of the food and beverages sector has focused on the diversity of food available in Malaysia with its unique blend of ingredients, spices and tastes brought about by the “melting pot” of different ethnic groups in the country.

“While we aspire to be a major shopping hub, this programme runs hand-in-hand with the promotion of making dining and spa facilities premier attractions for tourists,” he said in an interview.

Wee admitted that one of the major complaints from food outlet operators is that while the price of food is reasonable and competitive in the region, the high prices of alcoholic beverages tend to be a put-off, since fine dining in the Western world is often accompanied by wine, whisky, beer and stout.

“Unfortunately, wine and beer have become a victim of the so-called sin tax here. It is important to see beyond this issue and look at the implications of higher taxes and look at ways to be competitive, especially when our neighbours have much to offer under this category,” he said.

Wee said during budget dialogues and proposals and recommendations submitted to the Treasury prior to a new budget, the issue of not raising taxes for alcoholic beverages is often stressed.

He said that apart from supporting events such as the Malaysian International Gourmet Festival, road shows involving celebrity chefs and food festivals hosted by hotels here, efforts to promote Malaysian food overseas in Britain, Australia, Japan, Hong Kong, Macao, Singapore and China were continuous, with the aim of bringing awareness of Malaysian cuisine and luring tourists here.

Deloitte Consulting Southeast Asia Sdn Bhd, which carried out a study in July last year called the “Economic and Social Impact Assessment for the beer industry in Malaysia” indicated that the excise duty on beer is the highest in Asia and second highest in the world after Norway.

The report also said beer consumption has been on a downward trend over the last 17 years, with consumers switching to drinks that are cheaper and of higher alcohol content.

The report added that surveys carried out in Malaysia among tourists showed that almost 50% of European tourists and at least one third of Asian tourists view beer and stout prices as expensive and concluded that it would be to the mutual interest of the Government and industry to maintain the current level of excise duty on beer and stout.

Guinness Anchor Berhad (GAB) managing director Charles Ireland said that while Malaysia offers exciting tourism products, lovely beaches, nature at its best, warm people and great dining experiences which are about the best in Asia, the high tax on alcoholic beverages has an effect on potential tourists.

He noted that between 1991 and 2006, excise duties on beer and stout have increased by a total of 169%, resulting in a 14% decline of the market.

“Those who have visited the region will come to realise that they can get more reasonably priced food and entertainment elsewhere and they also sub-consciously feel that Malaysia is not interested in Westerners who enjoy a beer after a hot day of sightseeing.”

“The taxes on alcoholic beverages here are so high that Malaysia is about five years ahead of other countries in the region. My suggestion is either we maintain current tax levels until the countries catch up with us or the authorities seriously consider restructuring the tax regime as has been done by some South-East Asian nations,” Ireland said.

Malaysian Association of Hotels vice president Ivo R. Nekvapil also believes that lower taxation on alcoholic beverages would help the F&B sector to be a drawcard for foreign tourists.He said that in order to offer competitive prices for tourists, fine dining outlets and hotels should also re-look their price structure since some of them charge three or four times what is charged by normal restaurants.

He added that in the hotel industry, 60% of the revenue is generated from accommodation, 40% comes from F&B and in some hotels the ratio is 50:50.

“Good food, good service and reasonable pricing can bring more tourists and locals into these eateries and this is crucial in these times of economic slowdown where people are tightening their belts,” he said.

> K.P. Waran, a former journalist, is now a training consultant.

-------------------------------------------------------------------------------------------------As a tour guide, I strongly oppose this opinion that the expensive alcoholic drink is chasing away other tourists to our neighbour country.

Yeah, certainly when the tourists found out that the alcoholic beverages is just as expensive as in Singapore, they accept it. Furthermore, after explaining to them that Malaysia is a Muslim country, they will definitely accept it.

In fact, just like tobacco, everyone knows that Singapore has one of the strictest law against tobacco. In Malaysia, due to our local regulations, the tourists are also not allowed to smoke in a lot of places. Do they complain about this or turn away from us? Certainly not at all. In fact, some of them really admire us and even told me that after visiting Singapore and Malaysia, they quit smoking. We are actually helping the tourists from all these sins!

The tourists come to Malaysia for other reasons : Our shopping paradise, diversity in culture and traditions, our greenery, etc.

There are so many reasons as to why the tourists come to our country. So, the pricey alcoholic beverage is definitely a very minor issue.

As for food, Malaysia is definitely a food paradise due to its multi ethnic background.

But then again it depends on the profile of the tourists. The Asian tourists, generally do not accept other food easily. For example, most of the Indian tourists are vegetarian. The Arabs will even bring their cooking utensils to cook their own meals in the hotel rooms.

Of course, if you ever ask any Malaysians, they will happily boast off what are the good food there in their hometown or where they are staying.
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