SELAMAT DATANG ! WELCOME !

Ladies and gentlemen,

With this blog, I sincerely hope that everyone can contribute and update the information about Malaysia put up here.

For fellow tour guides: Your valuable experiences will very much appreciated if you can share your own experiences and contribute valuable information here.

For future tour guides: Its always in my mind that I hope I can share these information with all of you. Its always in my principle that when we share, we learn and grow as it goes.

For my SUPER VIP TOURISTS ( whom I call friends ): Your contribution here will definitely motivate us to improve our services to all the future SUPER VIP TOURISTS in Malaysia. Its always the hope of tour guides that you will past the words of mouth how beautiful Malaysia is to all future SUPER VIP TOURISTS.

For fellow bloggers: Your valuable suggestions and contributions will also very much appreciated. I hope that with blog, your future travel to Malaysia will be a very much happy and pleasant one.

TERIMAKASIH...
Posted by Chua Eng Han

Monday, June 16, 2008

Indian Group

I have just came back and just finished from taking a SOTC Indian group. So, I would like to share my experience of Indian groups with all of you.

So far I have taken very few Indian groups. I only take Indian groups during the low season of China groups.

As for this Indian group, its so much more relaxing and no pressure at all. The itinerary is really relaxing. This is their itinerary:

1st Day : Recieving them from the airport. Then directly send them to the Dorsett hotel. Once at the hotel, I finish work because the tour leader will take over like distributing them the rooms and taking them to the restaurant at the hotel as well. (For your info, this group of mine, due to rooms tight at Dorsett, there is changes in itinerary. I send them directly to Genting instead. So as for this group there is a minor changes than the normal ones.)

2nd Day : From Dorsett hotel to Genting Highlands. On the way up, usually will drop by to Geneve and then to Batu Caves. This is to let them have lunch there. (I came down from Genting at 4pm and directly went to Dorsett. Finished work upon reaching the hotel at 6pm.)

3rd Day : Came down from Genting Highlands. Then directly went for a City tour mainly consist of the Kings palace, National Monument, passing by the National Mosque, Independence Square, Chocolate Boutique, photostop at KLCC and finally proceed to KL Tower. After the city tour, go back to the Dorsett hotel and its free and easy again for the guests. ( Went to Geneve, then Batu Cave for lunch. Then proceed to Port Dickson and stay at Corus Paradise hotel.)

4th Day: Went to Port Dickson. And its free and easy from there onwards. (Came back from PD and went for the city tour. Then went back to stay at Dorsett. Free and easy after that.)

5th Day: From Port Dickson directly to Singapore. (From KL directly to Singapore)

So you can see that for the Indian groups, the itinerary is so much relaxing compared to the Indian group mainly because they have the tour leaders to manage the guests rooms and the meals are at the hotel.

As for income, Indian group is so much lesser. Because what ever we earn, for example from the magic show, kl tower, photoes, etc. half of the profit must be given to the tour leader. Furthermore, the shopping stops are 2 only. We only go to Geneve and Chocolate. Lastly, tipping from the Indian guests is a mere of luck. But then usually when we provide good service for the Indians, they do give some tipping but then so much lesser than the China group. (Cos China guests have to pay a fixed amount to the tour guide)

No other side income for Indian groups like the China group. We can never change money to the Indian tourists as they speak English and they know the rate as well.

As for the character wise, the Indians and the Chinese are not much difference. For very little minor things they like to quarrel and fight for it. They don't tolerate and are so much afraid of people cheating on them. Sometimes even the Indians speak very loudly as well. They have a lot of similarities. In my own opinion, maybe because they are from largely populated country, thats the reason why they have bad mannerism and lacked of civic mindedness. Maybe due to too many cheaters in their own country, that is why they cant trust people easily.

But the good thing about the Indians is that at least they will change their clothes everyday. Not like the Chinese tourists who don't change their clothes even after a week. Another good thing about the Indians are that they are more willing to spend on drinks, snacks etc. The Chinese are just too miser.

Anyway how, as for this group of mine, I really enjoyed taking them especially the Agarwal family, the Dedgaonkar family, the Mahajan family and Dr. Jayachandra. They really appreciate what I did for them and even gave me tipping.

I was thinking, should I get older, when income is no longer important to me, perhaps I will change from taking China to Indian group cos its so much more relaxing.

1 comment:

yati said...

hello ben..i'm from the agarwal family..it was really gre8 having u as our tour guide..ur very dedicated to ur work and to ur country which is very obvious from ur blog..keep up the gud work and thanks for all u did to make our stay in malaysia memorable..

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